On the day of the exam, you should arrive at least 30 minutes before your appointment. This extra time is for sign-in, identification, and familiarizing you with the exam process. If you arrive late, you may not be admitted to the exam site and you will forfeit your registration fee.
REQUIRED IDENTIFICATION AT EXAM SITE
You must provide 2 forms of identification. One must be a valid form of government-issued identification (driver’s license, state ID, passport, military ID), which bears your signature and has your photograph. The second ID must have your signature and preprinted legal name. All identification provided must match the name on the Eligibility Letter.
If you cannot provide the required identification, you must call (855) 746-8173 at least 3 weeks prior to your scheduled appointment to arrange a way to meet this security requirement. Failure to provide all of the required identification at the time of the examination without notifying PSI is considered a missed appointment, and you will not be able to take the examination.
SECURITY PROCEDURES
The following security procedures will apply during the examination:
▪ Candidates may take only approved items into the examination room.
▪ All personal belongings of candidates, with the exception of close-fitting jackets or sweatshirts, should be placed in the secure storage provided at each site prior to entering the examination room. Personal belongings include, but are not limited to, the following items:
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- Electronic devices of any type, including phones, recording devices, electronic watches, cameras, pagers, laptop computers, tablet computers (e.g., iPads), music players (e.g., iPods), smart watches, radios, or electronic games.
- Bulky or loose clothing or coats which could be used to conceal recording devices or notes, including coats, shawls, heavy jackets, or overcoats.
- Hats or headgear not worn for religious reasons or as religious apparel, including hats, baseball caps, or visors.
- Other personal items, including purses, notebooks, reference or reading material, briefcases, backpacks, wallets, pens, pencils, other writing devices, food, drinks, and good luck items.
▪ Person(s) accompanying an examination candidate may not wait in the examination center, inside the building, or on the building’s property. This applies to guests of any nature, including drivers, children, friends, family, colleagues, or instructors.
▪ No smoking, eating, or drinking is allowed in the examination center.
▪ During the check-in process, all candidates will be asked if they possess any prohibited items. Candidates may also be asked to empty their pockets and turn them out for the proctor to ensure they are empty. The proctor may also ask candidates to lift the ends of their sleeves and the bottoms of their pant legs to ensure that notes or recording devices are not being hidden there.
▪ Proctors will also carefully inspect eyeglass frames, tie tacks, or any other apparel that could be used to harbor a recording device. Proctors will ask to inspect any such items in candidates’ pockets.
▪ If prohibited items are found during check-in, candidates shall put them in the provided secure storage or return these items to their vehicle. PSI will not be responsible for the security of any personal belongings or prohibited items.
▪ Any candidate possessing prohibited items in the examination room shall immediately have their test results invalidated, and PSI shall notify the examination sponsor of the occurrence.
▪ Any candidate seen giving or receiving assistance on an examination, found with unauthorized materials, or who violates any security regulations will be asked to surrender all examination materials and to leave the examination center. All such instances will be reported to the examination sponsor.
▪ Copying or communicating examination content is violation of a candidate’s contract with PSI, and federal and state law. Either may result in the disqualification of examination results and may lead to legal action.
▪ Once candidates have been seated and the examination begins, they may leave the examination room only to use the restroom, and only after obtaining permission from the proctor. Candidate will not receive extra time to complete the examination.