File A Complaint
File a Complaint
Note that the FID is only able to mediate complaints regarding our licensees.
Please go to the Who We Regulate page to ensure that the financial institution you are filing against is one of FID’s licensees. If your financial institution is not listed there, please contact the other agencies listed below in the additional resources section. If you believe that a financial institution is operating in this state without a proper license, please contact the association Industry Manager listed on the Contact Us page.
Click this link FID Uniform Complaint Form to download the complaint form. Once completed, please email the complaint form and associated documentation to the proper Industry Manager listed below:
Collection Agencies, Money Service Businesses, Motor Vehicle Sale Finance Companies, and Repossessors
Juan Pablo Trevizo, Industry Manager
Below you will find the contact information necessary to get more information or file a complaint concerning other financial institutions that do not fall under FID’s jurisdiction. Also included is contact information for agencies that provide other financially-related information and regulation.
Federal Credit Unions
National Credit Union Administration (“NCUA”)
1230 W. Washington Street, Suite 301