Compliance
Compliance
Health and safety are at the heart of the CCD compliance team. Cannabis compliance officers are extensively trained on laws relating to all commercial cannabis activity. Compliance officers regularly inspect all cannabis establishments across New Mexico. Site visits are also prompted by consumer complaints.
Compliance is essential to protect cannabis consumers, employees, and all New Mexicans. If you are aware of any illegal activity, unsafe practices, health hazards, or violations, please let us know by filing a complaint. All complaints are investigated by the compliance team.
Enforcement
Our compliance officers will work with business owners to correct violations. However, if the business owner remains noncompliant a Notice of Contemplated Action (NCA) is issued, and a formal prosecution process of the business ensues. Consequences include mandatory ceasing of operations, steep fines, and/or license revocation. Noncompliance can also result in formal criminal charges of individual business owners. Criminal charges are handled by individual jurisdictions and can be in conjunction with the CCD.
All noncompliant businesses who have been formally prosecuted by the CCD can be found on our Enforcement Actions page.
Reporting Requirements for Theft, Loss or Confiscation of Cannabis or Cannabis Products
The Cannabis Control Division asks all licensees to promptly inform the CCD in writing of any theft of cannabis or cannabis products, loss of cannabis or cannabis products due to unanticipated events (property fires, water damage, contamination, etc.), or confiscation of cannabis or cannabis products by legal authorities. This notification must be made no later than 24 hours after the licensee becomes aware of the incident/loss. The notification should include the cannabis business name and license number, date, time, and location of the incident, along with a list or manifest detailing what was taken or lost, including wholesale and retail values. Additionally, if applicable, licensees are required to provide a copy of the police report, video footage, and any other supporting evidence requested by the CCD.
To ease licensees in this reporting process, the CCD has created an online questionnaire. Please fill out the form to the best of your abilities using the button below.
Compliance Resources
Testing Self-Sampling Guidance
CCD Product Packaging Industry Meeting (YouTube)
This presentation is intended to provide information to New Mexico cannabis industry licensees, stakeholders, and the public regarding current packaging, labeling, and branding requirements under the Cannabis Regulation Act and applicable Cannabis Control Division (CCD) rules.
The informational presentation includes discussion of common compliance concerns, examples of packaging that is appealing to children or otherwise non-compliant under current law, and general expectations related to product presentation, branding, labeling, and remediation efforts. The CCD also discusses enforcement considerations, corrective actions, and industry responsibilities related to maintaining compliance and protecting public health and safety.